News

News

Important Notice: Beware of Phishing Scams

Since around 2:45 AM on Wednesday, November 19, 2025, we have received multiple reports of guests
who have booked through Booking.com receiving phishing scam notifications impersonating Booking.com or hotels.
Please note that all official messages from our hotel are sent only via Booking.com’s official chat or our official email address.

Please do NOT click on links in the following cases:
• Messages received via WhatsApp, SMS, or personal email
• Urgent requests such as “credit card re-confirmation” or “your booking will be canceled”
• Links with suspicious or unusual URLs

If you are unsure or receive anything suspicious:
• Contact us through Booking.com’s official chat, or
• Contact the hotel directly:
o Phone: +81-3-3402-6111
o Email:reserve@asiacenter.or.jp

We sincerely apologize to any guests who may have received suspicious messages.
We are currently working closely with Booking.com to investigate the cause and take swift measures to prevent any recurrence.
As soon as new information becomes available, we will report it on our official website.

Hotel Asia Center of Japan
Manager